Returns & Exchanges

At Salus Saunas®, we want you to be completely satisfied with your purchase. If your new apparel or accessories do not meet your expectations, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.